Privacy Policy

KARTOO is committed to protecting the privacy of its user, and takes it as its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect user privacy.

  1. Use of Customer Information

    We require certain information to allow us to process user preference to better personalized the app for the user. KARTOO collects the details provided by user, together with information we learn about user from their use of our app and other sites and/or forum accessible from them.

    We may collect additional information in connection with user participation in any promotions, social and gamification offered within the app and also any information user may have provide by giving us feedback.

    We will use user information to provide and personalize our service. We will also use user contact details to communicate with user. We may use user’s information to send offers and news about KARTOO products and services or those of other carefully selected companies, which we think, may be of interest to user. We may contact user by post, email, telephone (including SMS) or fax for these purposes. User confirmation e-mails and/or text message may include marketing material which we may feel will be of interest to user from other third parties.

    User’s data may be used for the following purposes: administrative and legal purposes, statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with user, for example by identifying user’s requirements and preferences.

    We like to receive feedback from our customers to help us improve our service. We may contact user by post, e-mail, telephone, fax or any other communication means to acquire user’s feed back.

    Please note there may be instances where it may be necessary for us to communicate with user for administrative or operational purposes relating to, for example, to advise user on the validity and fitting promotions available.

    We may also use and analyze any information that we collect so that we can administer, support, improve and develop our business.

    The information that user provides to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to user information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by user.

  2. KARTOO may use tracking software to monitor customer traffic patterns and app usage to help us develop the design and function within the app to better meet the needs of user.
  3. Security to protect user information and data retention when user register and log-in using social media (Google+ and Facebook)

    In the circumstances set out in this policy where KARTOO passes user information to a third party, we will ensure that the security measures that such party has in place in relation to the processing of user’s data are at least as stringent as those employed by KARTOO. This does not apply where we are required by law to pass user’s information to a third party.

    We may have to retain User’s information for a reasonable period or as long as the law requires.

  4. Disclosure to third parties of user’s information may be passed to and used by PT. KARTOO APLIKASI INDONESIA.

    We may pass on user’s information to other party that we think could be of interest to the user or as government body as required by Law.

    KARTOO or our partners may also send user, details of other products, which we think, may be of interest.

    From time to time, KARTOO may make certain third party offers available through our site. If user chooses to accept such an offer, we will disclose user’s information to the third party who made the offer available to user.

  5. Consent

    User has given their consent by using the KARTOO app, including consent to the collection and use of this information by PT. KARTOO APLIKASI INDONESIA, in the ways described above.

    If user has any further questions about our Privacy Policy or its implementation, please contact our customer services department. If we decide to change our Privacy Policy, we will post those changes on this page so that are always aware of what information we collect, how we use it and in what circumstances we disclose it.